Getting help when it’s needed
We’re here to help, but before you report anything, please check which organisation is responsible for the issue.
You’ll find the relevant contact information here together with direct links to the appropriate websites. Before you begin, it’s worth checking to see if the issue you are concerned about has already been reported or that updates are available on any progress that has been made.
There are many websites providing updates on local issues or allowing you to report issues online. Yyou’ll find links to popular sites at the foot of this page. Social Media may also provide updates but take care to ensure that the information is from a reliable source.

Alcohol Licensing
Bus Passes
Business Rates
Community Tax
Disposal fridges/freezers
Dog Warden
Environmental Services
Housing Benefits
Park/Recreation Grounds
Pest Control
Planning
Public Car Parks & Parking Permits
Public Toilets
Refuse/Recycling
Tree Preservation
Voting/Electoral
Benches
Bus Shelters (some)
Conservation Area
Development Control consultee
Dog Bins
Footpath maintenance works
Grants
Litter Bins
Litter Pickers
(in partnership with
the Amwell Society)
Neighbourhood Plan
(jointly with Stanstead Abbotts
and Stanstead St Margarets)
St Margaretsbury Sports
and Recreation Ground
(jointly with Stanstead Abbotts
and Stanstead St Margarets)
Some Public Footpaths/Bridleways
Village Signs
War Memorial
Website & Social Media
Adult Social Services
Children’s Social Services
Countryside Management
Disability Information Bureau
Education benefits
Fire and Rescue
Highways, roads, and pavements
Libraries and Archives
Passenger Transport
Registry of Births, marriages, and deaths
School Admissions
Special Educational Needs
Trading Standards
Waste and re-cycling
Waste Aware